Job Description: Student Recruitment Specialist Fixed-term contract] (BASED IN SABAH)

SALARY RANGE: RM3000-RM4000

Responsibilities:

The position supports the Future Student Unit needs of the University. The position is responsible for marketing the University and its products and services in Malaysia and/or international markets. This involves contributing to:

• Execute marketing and student recruitment plans to increase enrolment into the University;
• Develop and manage relationships with a range of stakeholders including agents and school officials in regions to attract students;
• Provide advice to students on courses and other matters related to studying at University.
• Process student applications efficiently and effectively; and
• Execute marketing activities in collaboration with academics.

The position works closely with Academic and Professional staff and liaises with staff at other campuses to ensure consistency in corporate style and efficient use of resources.

The position will be required to participate on relevant committees as and when is needed for the efficient performance of duties and as directed by the Assistant Manager or Manager within Student Recruitment; or Director, Future Students; or any other person as assigned by an authorized personnel.

Qualifications and Criteria:

1. A Bachelor’s degree in relevant discipline from a recognized institution, or a Bachelor’s degree with subsequent relevant experience; or
2. A Diploma with a minimum of three (3) years of relevant work experience.
3. Fresh Bachelor degree holders in relevant discipline can be considered.
4. A level of maturity consistent with the requirements of the position for independent work, initiative and travel.
5. Pleasant personality with strong customer service focus and able to develop good working relationships with students, staff members and external stakeholders.
6. A good command of written and spoken English.
7. Excellent communication skills and etiquette of various modes (including phone, email and online chats) and a strong willingness to learn and focus on converting enquiries and leads into enrolments.
8. Excellent interpersonal skills and demonstrated ability to work effectively in a consultative and team environment.
9. Willingness to work overtime and on weekends as and when required to meet student recruitment targets and demonstrated ability to respond quickly to students’ and agents’ enquiries at all time.
10. Willingness to travel frequently to develop and attend to student recruitment activities of designated markets.
11. Ability to successfully prioritize and identify the best course of action in the implementation of marketing plans.
12. Knowledge of the education system and an understanding of the key issues relating to the marketing and provision of private tertiary education in Malaysia.
13. A good command of written and spoken Mandarin or any other languages.
14. Marketing experience in an educational institution is an added advantage.